Attention Members: Beware of fraudulent calls claiming to be from Eglin FCU asking for your account or password information. We will never ask for your full card number, expiration date, CVV, one-time code, or password. If you receive a call you were not expecting, ask for the employee's extension, hang up, and call us directly at 850.862.0111 or 800.367.6159. Thank you for helping us protect your account. If after hours, select Option 1 for card services.

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 Stay Alert: Protect Yourself from Scams This Holiday Season

The holiday season is one of the busiest times of the year. Unfortunately, it is also a prime season for scammers. With increased shopping, travel and online activity, fraudsters often use scams to trick people into revealing sensitive account information.

Common Red Flags

  • Unexpected calls, texts or emails asking for account verification or payment
  • Messages with urgent language like “Your account will be locked” or “Act now”
  • Links that look suspicious or slightly misspelled versions of legitimate websites
  • Caller ID tricks showing familiar numbers that are not truly from your credit union or service provider.

How to Protect Yourself

  • Verify before you trust. If you receive a suspicious call that you were not expecting, hang up and contact the company directly using official channels
  • Never share sensitive information (PINs, passwords, one-time passcodes, account numbers) over email, text or phone unless you initiated the contact
  • Verify a secure website carefully before entering login or payment details
  • Enable account alerts on your account to monitor unusual activity quickly
  • Report suspicious activity to your financial institution immediately

Final Reminder

Scammers count on the holiday rush to catch people off guard. Taking a few extra moments to verify communications can save you from financial loss and protect your personal information. Stay vigilant and enjoy a safe and secure holiday season!

Stay Alert: Protect Yourself from Scams This Holiday Season
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