Safety tips for members

Socially engineered schemes often rely on methods that financial institutions would never employ, to avoid fraud:

• Never give out personal or financial information in response to an unsolicited phone call, fax, e-mail or text.
• Contact the financial institution to confirm the legitimacy of any e-mail that asks for the submission of personal or account information.
• Check credit card and account statements regularly for unauthorized transactions, even small ones.
• Make sure websites are safe when submitting financial information online. Check for padlocks or key icons at the bottoms of Internet browsers. Most secure Web addresses also use "https" as opposed to "http."
• Report suspicious activity to the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
• Contact your financial institution immediately if a phishy link may have been clicked or a suspicious communication responded to.