On this page you may process a one-time transfer of funds between your EFCU accounts. Simply select the account suffix you are transferring the funds from, the suffix you are transferring funds to, the amount to transfer, add any comments you wish to document with the transfer, and select 'Submit'.

Please note the following when transferring funds:

• Monthly limits:There is a monthly limit of 6 transfers on all share accounts (Regulation D).
• Mortgage Payments: Mortgage Payments must be a minimum of the Regular Monthly Payment amount. Any additional amounts will be applied to principal.(Only one payment per monthly cycle can be applied to mortgage and principal only, all other payments will be considered future mortgage payments)

On this page you may process a one-time transfer of funds from your available EFCU accounts to another EFCU Member's account. In order to process a member transfer, you will first need to know the member's account number, suffix and first two letters of their last name.

Follow these steps to process a member transfer:

1. Select the account suffix you are transferring the funds from.
2. Input the 5 or 6 digit account number of the other member.
3. Input the suffix you are transferring funds to (for instance, to transfer the funds to a savings account, the suffix would be 'S1').
4. Input the first two letters of the last name of the member whose account you are transferring to.
5. Input the amount you wish to transfer.
6. Add any comments you wish to document with the transfer.
7. Select 'Submit' to complete the transaction.

On this page you may schedule one-time or recurring transfers of funds to and from your available EFCU accounts, including your EFCU Mastercard. Options for frequency of scheduled payments include once, daily, weekly, biweekly, semi-monthly, monthly, bimonthly, quarterly, semi-annually and annually.

Follow these steps to set up a scheduled transfer from the "Scheduled Transfers" page inside of Home Branch:

1. Select the account suffix you are transferring the funds from.
2. Select the account suffix you are transferring the funds to.
3. Input the amount you wish to transfer.
4. Select the frequency of the transfer from the dropdown list.
5. Select the date you wish the scheduled transfers to begin on. If scheduling a one-time transfer, select the date you wish the transfer to occur on.
6. Add any comments you wish to document with the transfer(s).
7. Select 'Submit' to finish setting up your scheduled transfer.

Withdraw funds from your available EFCU accounts by having an EFCU Teller Check mailed to your primary address on file. To request a check withdrawal, simply select the account suffix to withdraw the funds from, enter the amount you wish to withdraw, add any comments you wish to document with the transaction and select 'Submit'. (please note: when requesting a check from a credit card suffix it is considered a cash advance and will begin calculating finance charges on the day of the cash advance)

Alerts allow for you to set up balance level inquiries, reminders for payments, account warnings for logins or account updates and much more. The main "Alerts" page will show the list of alerts you currently have set up and includes buttons to add a new alert and to view your alerts notification history.

Please be sure to verify that the email address you have on file is the location where you would like password resets, username requests and alerts on your suffixes to be sent. This email address can be updated through the My Profile link.

To set up a new alert: Click the "New Alert" button, on the following screen select the type of activity and the suffix you wish to receive alerts for, input any other information requested based on the alert you choose (for instance, if you choose "Loan payment due soon" as the type of alert, a field for "number of days" will become available), and click "Save". When triggered, an alert notice will be sent to the email address you have on file.

To modify an alert: Some alerts such as "Balance below" and "Withdrawal above" will allow for you to adjust parameters, on the main "Alerts" page, these alerts will be highlighted in blue in the column labeled "Type." Click the highlighted text to make changes to these types of alerts.

To delete an alert: From the list on the main alerts page, simply click the "x" to the right of the alert which you no longer wish to use.

Notification History: Clicking "Notification History" will open a page showing the date, alert type, and suffix for all of your triggered alerts in chronological order. Clicking the highlighted blue text will reveal detailed information regarding the trigger event. A button is also provided to show or hide suffixes you have selected to be hidden in "Suffix Preferences."

Bill Payer allows you to schedule as many one-time or recurring payments as you like up to a year in advance, free with a minimum of 3 transactions monthly. Scheduled payments may be added, removed, or edited at your convenience.

If you are already signed up for Bill Payer: This link will connect you to your Bill Payer account.

If you have not signed up for Bill Payer: This link will open the Terms & Conditions Agreement for Bill Payer, at the bottom of which will be a choice of buttons to either "decline" or "accept." Be sure to read the complete Terms & Conditions Agreement for Bill Payer prior to accepting the Terms & Conditions of the service. If you choose to accept, you will then be redirected to Bill Payer where you will be able to set up payees and scheduled payments.

Please note: If you are having difficulty accessing Bill Payer, you may need to add https://eglin.ns3web.org/ as a trusted site in your browser settings. If you still need assistance, please contact our Member Services Department at 850.862.0111 and select option 4.

To Learn more about Bill Payer take a moment to view the Bill Payer demo. Click here to review the Terms and Conditions & Agreement for Bill Payment Service.

eStatements provide online access to your account statements instead of by mail. Besides being an excellent way to help our environment, going paperless is a fast, convenient and safe way to view your monthly statement. This service is free to all EFCU members and can be cancelled at any time.

If you are already signed up for eStatements: Clicking this link will open a page revealing a list of your eStatements going back one year. To view your eStatements, click on the date in the list (highlighted in blue).

If you are not already signed up for eStatements: Clicking this link will open the eStatement Agreement & Disclosure, at the bottom of which will be a choice of buttons to either "decline" or "accept." eStatements will be provided to you instantly after agreeing to the eStatement Agreement & Disclosure within Home Branch.

Please note: You will need Adobe® Reader and your browser will need to accept session cookies from esolutions.pinnacledatasystems.com to view your eStatements.

Quicken users, if you are experiencing difficulties connecting your account to Quicken, please click here.

All initial Deluxe Check Orders must be placed at a branch or over the phone at 800.367.6159 option 2.
After clicking "Reorder Checks" you will be prompted to select the suffix you wish to reorder checks for from the "suffix" dropdown. Make a selection and click "Select," from there you will be redirected to the Deluxe® website where you will complete your check reorder.

The tax information page provides you with a quick summary of your interest information. By default, this page will show the current year, to view the previous year, click the button labeled "Previous Year."

Quicken users, if you are experiencing difficulties connecting your account to Quicken, please click here.

The message center provides a secure means of documented communication between you and Eglin Federal Credit Union. View and respond to conversations by clicking the subject title, highlighted in blue. To begin a new conversation, select "Start a new conversation," enter a subject, compose a message and select "Send." Once your message has been delivered, an EFCU Representative should provide you with a reply within one business day.

Quicken users, if you are experiencing difficulties connecting your account to Quicken, please click here.

Clicking "Phone Numbers" will open our "Contact" page in a new tab. Here you can find phone numbers for the various EFCU branches and departments. Additionally, you may send us a secure email by using the "Secure Email" section located on this page.

Quicken users, if you are experiencing difficulties connecting your account to Quicken, please click here.

Update your email address, physical & mailing address and phone numbers online.

Please be sure to verify that the email address you have on file is the location where you would like password resets, username requests and alerts on your suffixes to be sent.

Courtesy Pay for Debit POS Transactions is a service available on Premium Checking accounts that may cover insufficient fund items on debit card purchases and point-of-sale (POS) transactions. Learn more and view the Courtesy Pay disclosure.

To establish Courtesy Pay for Debit POS Transactions, please visit the Applications & Forms page on our website, select the "Opt-In/Out: Courtesy Pay for Debit POS Transactions" link, fill in the fields and select "submit" to continue the application process inside of DocuSign.

Once you have established Courtesy Pay, you may use the on/off switch on the Courtesy Pay page to set your overdraft preferences for your EFCU Debit Card.

Please note: In order to Opt-In for Debit POS Transactions to be covered, your account must already be enrolled in Courtesy Pay. To verify, please contact Account Services at 800.367.6159 x.1402.

If you are experiencing complications with your account connecting to Quicken, you may need to reset the connection by deactivating and then reactivating the one step update option in Quicken. To do so, follow these steps:
• Open Quicken and press the Ctrl + A key and this will bring up the account list. In this window you will see all the accounts that are configured in Quicken. You will see an "Edit" button to the right of each account.
• Click on the "Edit" button. This opens a new window with tabs on the top. They are "General", "Online Services" and "Display Options."
• Click on the "Online Services" tab.
• You should see the "Deactivate" button on the right in the Online Setup. Click on this and it will ask you to confirm with "Yes" or "No." Click "Yes."
• Now one step update is turned off. To turn it back on click on the Set up now button. This will bring up a window asking for your username and password. (Please note, if you are still using your account number as your username, you should input your exact 5 or 6 digit account number with no leading zeros.) Follow the steps to finish activation.