Managing Security Questions

Upon your first login to Online Banking, you'll be guided to create three security questions with answers unique to you. These will be used to verify your identity if unusual login activity is detected. While security questions are a permanent security measure and cannot be removed, you can update them at any time in your online account settings. If you need to reset your security questions, or if you find your account access disabled due to multiple incorrect attempts, assistance is just a call away at 850.862.0111, Option 4. For an added layer of security without the need for security questions, consider enabling two-factor authentication. This feature sends a verification code to your mobile device via text or call, providing a swift and secure way to confirm your identity.