Services Available

All branch lobbies and drive-up/video tellers are now open for limited traffic without an appointment.
Click/Tap for info. On mobile devices, tapping Call Center checkmarks will begin a call
Type of Activity Drive
-Up 		EFCU
ATMs 		Online
Banking 		Mobile
App 		Website Call
Center
Deposit
Checks 		Deposit Checks available at Drive Up, click for a list of branch locations and hours of operation Deposit Checks available at most EFCU ATMs, click to view a lsit of ATMs that accept deposits Deposit Checks not available in Home Branch Deposit Checks available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Deposit Checks not available on Website Deposit Checks not available through Call Center
Withdraw
Cash 		Withdraw Cash available at Drive Up, click for a list of branch locations and hours of operation Withdraw Cash available at ATM, click to visit our ATM locator page Withdraw Cash not available in Home Branch Withdraw Cash not available in Mobile App Withdraw Cash not available on Website Withdraw Cash not available through call center
Check
Balance 		Check Balance and or Transfer Funds not available at Drive Up Check Balance and or Transfer Funds available at ATM, click to visit our ATM locator page Check Balance and or Transfer Funds available in Home Branch, click to learn more or to sign up for home branch access Check Balance and or Transfer Funds available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Check Balance and or Transfer Funds not available on Website Check Balance and or Transfer Funds available through call center, click to call
Transfer
Money 		Transfer Money to Friends and Family not available at Drive Up Transfer Money to Friends and Family available at ATM, click to visit our ATM locator page Transfer Money to Friends and Family available in Home Branch, click to learn more or to sign up for home branch access Transfer Money to Friends and Family available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Transfer Money to Friends and Family not available on Website Transfer Money to Friends and Family available through call center, click to call
Account
Inquiry 		Ask a Question About Your Account not available at Drive Up Ask a Question About Your Account not available at ATM Ask a Question About Your Account available in Home Branch, click to learn more or to sign up for home branch access Ask a Question About Your Account available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Ask a Question About Your Account not available on Website Ask a Question About Your Account available through call center, click to call
Get a New
Debit Card 		Get a New Debit Card not available at Drive Up Get a New Debit Card not available at ATM Get a New Debit Card not available in Home Branch Get a New Debit Card not available in Mobile App Get a New Debit Card available on Website, click to access the form to request a new debit card Get a New Debit Card available through call center, click to call
Report Lost/
Stolen Card 		Report Lost or Stolen Card not available at Drive Up Report Lost or Stolen Card not available at ATM Report Lost or Stolen Card available in Home Branch, click to learn more or to sign up for home branch access Report Lost or Stolen Card available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Report Lost or Stolen Card available on Website, click to start a secure email with us Report Lost or Stolen Card available through call center, click to call
Report
Fraud 		Report Fraud not available at Drive Up Report Fraud not available at ATM Report Fraud available in Home Branch, click to learn more or to sign up for home branch access Report Fraud available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Report Fraud available on Website, click to start a secure email communication with us Report Fraud available through call center, click to call
Join
EFCU 		Join EFCU not available at Drive Up Join EFCU not available at ATM Join EFCU not available in Home Branch Join EFCU not available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Join EFCU available on Website, click to learn more about eligibility or to apply for membership Join EFCU not available through call center
Apply for
a Loan 		Apply for a Loan not available at Drive Up Apply for a Loan not available at ATM Apply for a Loan available in Home Branch, click to learn more or to sign up for home branch access Apply for a Loan available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Apply for a Loan available on Website, click to select the loan you wish to acquire and begin the application process Apply for a Loan not available through call center
Pay
Bills 		Pay Bills not available at Drive Up Pay Bills not available at ATM Pay Bills available in Home Branch, click to learn more or to sign up for home branch access Pay Bills available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Pay Bills not available on Website Pay Bills not available through call center
Reorder
Checks 		Reorder Checks not available at Drive Up Reorder Checks not available at ATM Reorder Checks available in Home Branch, click to learn more or to sign up for home branch access Reorder Checks available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Reorder Checks not available on Website Reorder Checks not available through call center
Tax
Info 		Tax Info not available at Drive Up Tax Info not available at ATM Tax Info available in Home Branch, click to learn more or to sign up for home branch access Tax Info available in Mobile App, click to learn more or to download the mobile app (requires home branch access) Tax Info not available on Website Tax Info not available through call center

Video Teller Machines

We are excited about the new Video Tellers in the drive-up lanes at our FWB Branch. Simply touch the screen to activate the Video Teller and one of our friendly EFCU tellers will greet you to assist you with your transactions. Video Tellers are available during normal drive up hours, please have your photo ID ready. Video Tellers also operate as ATMs 24/7 using your EFCU ATM or Debit card.

Tax Scam Information

Know the telltale signs of common tax scams. Every year scammers add new twists to well-known tax-related scams and 2020 is no exception. Click the link below to learn more about how you can avoid becoming a victim of a tax scam.

learn more about tax scams

Keeping Safe & Secure at All Times

As the IRS prepares to issue stimulus payments to qualified U.S. households, EFCU wants to ensure you remain vigilant and financially protected against external threats during the process. We have put together some general reminders and precautions for you to observe that will safeguard you against potential scams. Additionally, it is recommended to regularly check irs.gov for current information on scams that are being used.

read our list of best practices
avoid IRS stimulus payment scams

Make Deposits without Visiting a Branch

Making a check deposit at a physical branch is not your only option. The EFCU Mobile App and several EFCU ATMs provide the ability to deposit a check without physically visiting a branch.

read more about check deposits EFCU ATMs that accept deposits

Online Account Access

Our online banking platform makes accessing and managing your EFCU accounts secure and convenient no matter where you are or what time of day it is. In addition to viewing your account and account history, you may also schedule transfers, pay bills, set up alerts, export account histories, manage your EFCU loans and Mastercard payments, and more. Online account access requires EFCU membership and a valid current email address.

sign up for Online Account Access
learn more about Online Account Access

24 Hour Depository

EFCU provides a safe and convenient depository box available 24 hours a day, 7 days a week at all of our branch locations.

NEW: The Fort Walton Beach Branch now has an additional depository at the Drive-Up ATM.

Deposits made after 4pm will be processed the following business day.

see branch locations

EFCU Mobile App

The Eglin FCU Mobile App offers you the convenience to access and manage your accounts easily from your smartphone. The Eglin FCU Mobile App is available for Apple® devices on the App StoreTM and for Android® devices on the GoogleTM Play store. Online Account Access must be established in order to use the Eglin FCU Mobile App.

learn more about the Eglin FCU Mobile App

More is better.

Now, members have access to 80,000+ surcharge-free ATMs WORLDWIDE. We've added Allpoint, the largest retail-based ATM network. Find Allpoint ATMs in retail locations including Target, Winn Dixie, CVS Pharmacy and Walgreens.

find an ATM near you

CO-OP Network

Through CO-OP Shared Branch and ATMs, credit unions from all over the country are connected to give members thousands of convenient locations to perform transactions just as if they were in their home credit union. Whether you are at work, home, or your favorite travel destination, EFCU is always nearby.

locate a CO-OP Shared Branch or ATM

Bill Payer

Free with a minimum of 3 Bill Payer transactions monthly, Bill Payer allows you to schedule as many one-time or recurring payments as you like up to a year in advance. Scheduled payments may be added, removed, or edited at your convenience. Bill Payer requires online account access.
To setup Bill Payer or to learn more, log in and click the "Bill Payer" button located under the 'eServices' tab.

ACH Origination

Also known as automatic electronic payments, ACH Origination allows you to make electronic loan payments to other institutions, or pay your EFCU loan with funds automatically transferred from another institution.
To set up an automatic electronic payment, you may speak to an EFCU representative at a branch or contact Member Services by phone at 850.862.0111 (option 4) or secure email.

SAFE Loan

EFCU Salary Advance for Emergency (SAFE) Loans are an alternative to payday loans. To learn more or to apply for a SAFE Loan, visit a branch or call us at 850.862.0111.