Attention Members: Beware of fraudulent calls claiming to be from Eglin FCU asking for your account or password information. We will never ask for your full card number, expiration date, CVV, one-time code, or password. If you receive a call you were not expecting, ask for the employee's extension, hang up, and call us directly at 850.862.0111 or 800.367.6159. Thank you for helping us protect your account. If after hours, select Option 1 for card services.

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Video Tellers

Video Tellers

Simply touch the screen to activate the Video Teller option at any of our ATM/Video Teller machines, and one of our friendly tellers will greet you to assist with your transactions. All of our 24/7 ATMs also operate as Video Teller machines from 8:30 a.m. to 5:30 p.m., Monday through Thursday and until 7 p.m. on Fridays. Please have your photo ID ready.

Video Tellers

Simply touch the screen to activate the Video Teller option at any of our ATM/Video Teller machines, and one of our friendly tellers will greet you to assist with your transactions. All of our 24/7 ATMs also operate as Video Teller machines from 8:30 a.m. to 5:30 p.m., Monday through Thursday and until 7 p.m. on Fridays. Please have your photo ID ready.

Local Eglin FCU employees
Our Video Tellers are local Eglin FCU tellers working from our Operations Branch. They are happy to assist you with the Video Teller machines at any of our locations and guide first-time users through the process!
Video Tellers can complete the following transactions:
  • Cash and check deposits
  • Cash withdrawals
  • Cash checks (any change less than one dollar will be deposited into the member's account.)
  • Transfer funds
  • Make loan payments
  • Make credit card payments
  • Make mortgage payments
  • Pay on safe deposit box rental
Here are some common questions for members accessing their accounts:
Do I need my card to use the Video Teller? No, just touch the screen and we'll guide you through the transaction.
What if I do not know my account number? You are speaking directly with an Eglin FCU teller so we can look up your account with valid identification.
Can I choose how I want my cash back? Yes, Video Tellers can dispense the following denominations $50s, $20s, $5s and $1s.
How many locations do you have? We currently have 27 Video Teller/ATM machine locations with plans to expand throughout Okaloosa, Santa Rosa and Walton counties within the next year.
Look for our Video Teller machines at your local branch and at drive-thru locations near Niceville High School, Gulf Breeze, DeFuniak Springs and Jonquil Avenue/Mary Esther Cutoff in Fort Walton Beach. There are also many walk up locations to serve you. Find the nearest location on our website at eglinfcu.org/locations/EFCUATMs.

Frequently Asked Questions

Can I deposit or withdraw coins at a Video Teller Machine?
We cannot accept or provide loose change or rolled coins at our Video Teller Machines. Please visit a branch during business hours to deposit or request coins.