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STAR TELLER Direct Line

How to access STAR TELLER Direct Line

STEP 1 ... Call STAR TELLER Direct Line at 863-3517 or 1-800-468-8513
STEP 2 ... Select the option for the information you want to obtain:

1. Account Access
Access your accounts and or Loan Calculation System.

Enter Account Number and # sign, and STAR TELLER Direct Line PIN followed by the # sign.
 
2. Rates
Loan, Share Certificate, and Share Account Rate Info.


You do not need an account number or PIN.
 
3. EFCU Info
Credit Union hours, locations and holiday schedules.


You do not need an account number or PIN.

STEP 3 ... If you pressed 1 from the Main Menu, you will continue to next option for obtaining account access (see below).  
If you pressed 2 or 3 (above) you can access this general information, or press * to back up to another selection (options 1, 2 or 3).

"Account Access" Menu Choices, from Main Menu, Option #1
1. Inquiries
Inquiries, including balances, recent transactions, loan payment information, payroll deposit information and dividends.

1.Checking
2.Share Accounts
3.Loans
4.Share Certificate
 
2. Transaction
1. Transfers & Payments
  • Share to Share
  • Loan Payment
  • Loan to Share

    2. To Have a Check Mailed
  • Share Withdrawal
  • Line of Credit Loan Add-on
     
    3. Rate Information
    New Loan Rates, Loan Calculator or Share Rates

    Loan Calculator - Use this feature to determine estimated loan payments based on the amount of money borrowed, length of repayment term and rate. Or, enter a sample payment amount, rate and term to see how much you can afford to borrow.
     
    4. PIN
    To change your personal identification number. Use this same PIN to access Home Branch PC service.

    STEP 4 ...
    If you pressed 1 from the Inquiries Menu, you will continue to next option, the checking menu (see below).

    Checking Menu
    Inquiries, including balances, recent transactions, loan payment information, payroll deposit information and dividends.

    1.Balance Information
    2.Check Clearing Inquiries
  • Last Few Checks Clearing
  • QuickList of Checks Not Cleared*
  • Quick List of Cleared Checks*
  • Specific Checks
  • Checks by Number*
  • Checks by Amount
    ( * Enter up to 25 consecutive numbers)

  • 3.Transaction Inquiries, Deposits, Withdrawals, or All Transactions, including ATM, POS, STAR TELLER Direct Line, and branch withdrawals
    4.Dividend Inquiries
     
    2. Share Suffix Numbers
    1Regular Shares
    2Florida Transfer to Minors
    3Christmas Club
    4VIP
    5Money Market
    6IRA
    7Share Checking

    Limits on Electronic Transfers
    Regulation D restricts the number of electronic transfers from:
    1.Savings Accounts to 6 per month
    2.Money Market Accounts to 6 per month, of which only 3 can be bydraft.
    Electronic transfers include:
    1.Telephone requests for withdrawals or transfers
    2.Pre-authorized drafts
    3.Overdraft protection transfers
    4.FAX requests for withdrawals or transactions
    5.Home Branch transfers
    Regulation D restrictions do not apply to checking accounts. They do not apply to any account transactions made in person at one of our branches or one of our ATMs, regardless of the type of account.


    About EFCU
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